100 research outputs found

    Manual de procedimentos de referência e pesquisa dos serviços de atendimento da Biblioteca Acadêmico Luiz Viana Filho, do Senado Federal

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    Trabalho de Conclusão de Curso (graduação)—Universidade de Brasília, Faculdade de Ciência da Informação, Curso de Graduação em Biblioteconomia, 2018.O objetivo deste trabalho é elaborar/atualizar o Manual dos processos realizados pela área de Atendimento ao Usuário, pertencente a Biblioteca Acadêmico Luiz Viana Filho do Senado Federal, que engloba os setores de Serviço de Empréstimo e Devolução de Material Bibliográfico (SEEMP), Serviço de Pesquisa e Recuperação de Informações Bibliográficas (SEPRIB), Serviço de Manutenção e Conservação de Acervo (SEMACO) e o Serviço de Pesquisa Parlamentar (SEPESP). O manual proporciona o registro das atividades realizadas diariamente, pelos setores mencionados, direcionadas para senadores, servidores do senado e usuários externos que são seu público alvo. Fez-se necessário a descrição de rotinas, para a orientação de como funcionam os processos, tanto para os servidores que os realizam, quanto para os futuros funcionários da instituição, além de servir como base para melhorias nos serviços prestados pelo setor. Para a coleta de dados foram utilizados a pesquisa participante, a análise documental e entrevista com profissionais dos setores. Utiliza como procedimentos metodológicos a abordagem qualitativa descritiva e a pesquisa participante.The objective of this work is to prepare a Manual of the processes performed by the Customer Service area, belonging to the Luiz Viana Filho Academic Library of the Federal Senate, which encompasses the Service of Loan and Return of Bibliographic Material (SEEMP), Research and Recovery of Bibliographic Information (SEPRIB), Service of Maintenance and Preservation of the Collection (SEMACO) and the Service of Parliamentary Research (SEPESP). The purpose of the manual is to provide a record of activities performed daily by the sectors mentioned above, directed at senators, senate servers and external users who are your target audience. It was necessary to describe routines, to guide how the processes work, both for the servers that perform them and for the future employees of the institution, as well as serve as a basis for improvements in the services provided by the sector. To collect data were used the participant research, the documentary analysis and interview with professionals of the sectors. It uses as methodological procedures the qualitative descriptive approach and the participant research

    A Model Analysis of Arterial Oxygen Desaturation during Apnea in Preterm Infants

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    Rapid arterial O2 desaturation during apnea in the preterm infant has obvious clinical implications but to date no adequate explanation for why it exists. Understanding the factors influencing the rate of arterial O2 desaturation during apnea () is complicated by the non-linear O2 dissociation curve, falling pulmonary O2 uptake, and by the fact that O2 desaturation is biphasic, exhibiting a rapid phase (stage 1) followed by a slower phase when severe desaturation develops (stage 2). Using a mathematical model incorporating pulmonary uptake dynamics, we found that elevated metabolic O2 consumption accelerates throughout the entire desaturation process. By contrast, the remaining factors have a restricted temporal influence: low pre-apneic alveolar causes an early onset of desaturation, but thereafter has little impact; reduced lung volume, hemoglobin content or cardiac output, accelerates during stage 1, and finally, total blood O2 capacity (blood volume and hemoglobin content) alone determines during stage 2. Preterm infants with elevated metabolic rate, respiratory depression, low lung volume, impaired cardiac reserve, anemia, or hypovolemia, are at risk for rapid and profound apneic hypoxemia. Our insights provide a basic physiological framework that may guide clinical interpretation and design of interventions for preventing sudden apneic hypoxemia

    Technical note

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    Changeability of production management systems

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    Modem production management systems consist of transaction processing systems and decision enhancement systems. A clear example of two such components are an ERP systems and APS systems. These systems are often standard software systems, and therefore suitable for many different situations. This paper analyses the combination of ERP and APS from the perspective of change. The paper builds on a classification of ERP-APS integrations and an analysis of changeability of ERP systems. The paper elaborates on issues encountered when changing ERP-APS integrations. The main conclusion is that such changes are technically complex because of different technologies and different data models used. Therefore, end user education and training is emphasized Moreover, they are organizationally complex because many stakeholders are involved

    Managing Customer Order Decoupling Points in Supply Chains

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    The concept of a customer order decoupling point (CODP) has been discussed since 1984. The CODP refers to the point in the supply chain at which a product is linked to a specific customer. Consequently, make to stock (MTS), assemble to order (ATO), make to order (MTO), purchase and make to order (PMTO), and engineer to order (ETO) all refer to different positions of the CODP. The CODP separates the operations downstream of the CODP that are based on actual customer orders from those upstream that are forecast driven. We discuss the strategic importance of the CODP and the characteristics of upstream versus downstream operations. The CODP concept is applicable to all industries, and we illustrate it with examples from the food processing and service industries. We discuss how the CODP relates to bottlenecks, the product life cycle, leagility, mass customization, modular product designs, and postponement. With respect to the differentiating features of upstream versus downstream, the CODP is an important contingency variable for many operations and supply chain management areas, including performance measurement. We conclude this chapter with a discussion on theoretical perspectives
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